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Find answers to common questions or get in touch with our team.
Frequently Asked Questions
Is Botchemy custodial?
No. Botchemy is 100% non-custodial. Your private keys never leave your wallet. We cannot access or move your funds. You maintain full control at all times.
What chains do you support?
Currently, Botchemy supports Solana with integrations for Jupiter, Orca, and Raydium DEXs. We're actively working on expanding to other chains.
How do I get started?
Sign up for a free account, connect your Solana wallet, choose a bot strategy, configure your risk parameters, and start trading. Our documentation has step-by-step guides.
What are the risks?
Trading cryptocurrencies involves significant risk. You can lose some or all of your investment. Past performance does not guarantee future results. Only trade with funds you can afford to lose.
Is there a free tier?
Yes! Our free tier includes 1 active bot with basic strategies. No credit card required. Upgrade to Pro for more bots and advanced features.
How do I contact support?
You can reach us via email at support@botchemy.com or join our Discord community for real-time help from the team and other users.
Still need help?
Our team is here to help you get the most out of Botchemy.